Web Mail Access
Access your Neptune.net (or private label) email account via your web browser. (Requires logging in with user ID or email address, plus password.)
Email Client Setup Instructions
To find detailed setup instructions to connect your email client software
with Neptune.net servers, click the link for your software:
- Android phone or tablet Email
- Apple iOS mail (iPhone, iPad, iPod touch)
- Microsoft Outlook 2010 (IMAP)
- Microsoft Outlook 2010 (POP3)
- Mozilla Thunderbird (IMAP)
- Windows 8 Phone
Knowledgebase
Browse information on common technical topics.
Service Level Agreements
Review the terms of our service level agreements.
Technical Glossary
Browse a glossary of technology-oriented terms.
Contact Support Help Desk
If you still haven’t found what you’re looking for, you can contact our technical support help desk with your issue or inquiry.